MBA197: Making Change Fun

MBA197: Making Change Fun

Lora McCoy discusses how to shift the psychological response to change and help stakeholders adapt and adopt the change. Show Notes When it comes to change, often the only one who isn’t afraid is the person driving the change.  Sometimes a person’s response to...
MBA196: Customer Journey Treasure Hunting

MBA196: Customer Journey Treasure Hunting

Vince Mirabelli shares some practical, how-to approaches to developing empathy, mapping the customer journey, and finding business process improvement opportunities along the way. Show Notes An Empathy Map is a tool you can use to understand who your customer is,...
MBA195: Example Mapping

MBA195: Example Mapping

Kent McDonald shares his thoughts about what you need to know about Agile and how to use Example Mapping; a technique to create a shared understanding. Show Notes In addition to participating on the Product Ownership Panel during the Building Business Capability...
MBA194: Start Your Project Off Right

MBA194: Start Your Project Off Right

In this episode, Adrian Reed shares his advice for successfully initiating projects and stakeholder management. Show Notes If you’ve ever been thrown into a messy project where the goal and scope aren’t well defined, Adrian Reed’s session at this...
MBA193: About Your Career

MBA193: About Your Career

In this episode, Ryland Leyton shares tips and advice from his new book to help you find the right job and grow in your career. Links Mentioned in This Episode http://rylandleyton.com/ Ryland’s book om Amazon It’s About Your Career Ryland Leyton Ryland...